Designing a streamlined Facilities Management operating model for Exxaro’s new global headquarters

When Exxaro, a leading South African mining company, began a process of exiting their current premises and moving into a new 5-star, green building in Centurion, South Africa, Betapoint was appointed to serve as their strategic Facilities Management advisory and implementation partner.

Exxaro’s aspiration was to align their current ways of working to global best practices, while ensuring the building supported the needs of the company and their business drivers.

Working closely with Exxaro, a target Facilities Management operating model was tailored by Betapoint to best suit the company’s specific needs into the future. The operating model included an overarching Facilities Management operating model and design of services covering the full spectrum of Exxaro’s new building operations. The model was tailored towards improving satisfaction in the workplace, enabling greater productivity and optimising cost performance. A key part of our unique value-add was our global expertise, with extensive experience in driving Facilities Management transformation programmes for leading industry players. Betapoint empowered Exxaro to make sustainable decisions about their new space, and assisted to optimise capital utilisation and maximise employee experience.